We are encountering an error "We could not connect to the file storage service. Please try again in a moment" while trying to attach/upload files.
Is it a Jira error or netwrok issue ?
This usually occurs when there's a timeout on the network or your tokens expired, and sometimes, it can happen when you're trying to upload too large of a file as well.
First is this occuring for a specific file or file type and not others (i.e. something like png will upload but pdf fails), or is it just a specific file (i.e. other files upload to the same issue just not the one file abc.ext)?
I would also recomend refreshing the page and trying again as the next step to see if its a just a network hangup, then try logging out of the instance and flushing cache then log back on to see if this clears out the error. And there are a few more things to check noted in this KB as well to rule out browser/network side issues.
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