Disabling "Intro mode" by default

New users on my onDemand instance are created with "Intro mode" ON and that causes a lot of confusion to the some users of the Agile boards. 

Is there a way to disable "Intro mode" or just make sure that its default is OFF to all new users?


3 answers


This is technically a plugin. To do so, you will need to be able to navigate to the "Manage Add-ons" page and disable the plugin. Please refer to this document and follow the instructions based on your installation: https://confluence.atlassian.com/pages/viewpage.action?pageId=279511777 

Thanks Andrew!

I feel that was close, but I walked through all user and system plugins and after trying disabling a few candidates I didn't hit the one that removed/disabled the "Intro mode" feature. Do you have any guess?

I also wanted to try disabling "JIRA Welcome Plugin" but it can't be disabled in my onDemand instance sad Do you think that is the culprit?

Hey Julio, could you please email me at benjamin@atlassian.com and we'll sort this out for you. Thanks!

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