Defining standard fields in JIRA

I have an issue where I define new fields, but if they are not mandatory the do not show up on the default screen. When I click configure fields I can select those fields to be displayed, but I want it to the default 'Create Issue' Screen (For everyone who tries to create an issue). How would I go about doing this?

1 answer

1 accepted

Hi Christopher,

You'll need to check which screen is being used for the Create Issue action in your Screen Scheme.

You just need to add the fields to that screen using the Screen Administration Page of JIRA.

More information about Screen Schemes can be found here :

https://confluence.atlassian.com/display/JIRA/Associating+a+Screen+with+an+Issue+Operation

I hope this helps.

Best regards,
Peter

Hi Peter,

Thanks for the prompt response. The field I have created has been associated with the screen and if I make it mandatory, only then does it show up when I click create issue. I however do not want to make it mandatory, but still want people to fill it in if they can on the screen that pops up. Instead of going through 'configure fields'. Any more ideas?

Hi Christopher,

This is caused by the fact that you selected the custom option in the Configure Fields option when creating an issue. As explained here : https://confluence.atlassian.com/display/JIRA/Creating+an+Issue

JIRA will remember the last way you viewed the create issue screen. So if you change it to All it should be fixed.

Best regards,

Peter

So, in review, there is no way to select which ones come up automatically. Rather the inidivual user logged in must custom select the fields or select all?

Yes that seems to be the case.

But only for the pop-up Create Issue Screen.

If you have the full screen wizard it will simply show all fields.

Best regards,

Peter

I appreciate you taking time out to answer... Thanks

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

75 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you