Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Dashboard getting an error

Hi Team,

When I check the dashboard, getting an attached error.

And when I click on "issue navigator", getting another error attached.

Please check, I am JIRA adminstrator, still not able to see Filter.



Neeta JainCAPA Dashboard.PNGFilter error.PNG

1 answer

0 votes
Vero Rivas Community Leader Feb 04, 2021

Hi @neeta jain  

   Did you create the filter? If not, it is possible that the person who created the filter has deleted it or stopped sharing and is now private.

    In that case, you should know who was the owner of the filter to restore the option to share it or redo the filter and change the origin of the gadget.


Dirk Ronsmans Community Leader Feb 05, 2021

People always seems to forget that being an admin does not entitle you to view/interact with everything.

Like @Vero Rivas  says, the filter is most likely removed or set to private. You just don't have access to it right now. 

Like Vero Rivas likes this
Vero Rivas Community Leader Feb 05, 2021

Well, unfortunately if the filter is not your property, the user who created it must fix it.

Make sure that you have not deactivated any user of the platform recently, that may be the owner

If you cannot find the owner of the filter, you will have no choice but to make it new, share it and change it in the gadget.


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you