Customized workflow

Hi Guys,


I have tried creating customized workflows, didn't work out well and the help documentation is not easy since i am new to JIRA.

I am trying to create a work flow with status


  1. New (To Do, In progress, Done)
  2. Development (In Progress, Done)
  3. QA Testing (In progress,Done)
  4. Done (Close)


Can you tell me step by step how to do it.




1 answer

I guess your statuses would look like:

  1. Open
  2. Waiting for Development
  3. In Progress
  4. Waiting for QA
  5. QA Testing
  6. Completed
  7. Closed

It is a cascade workflow so you'll be needing transitions from one status to the following only and back. At least to start with.

If information needs to be gathered between Statuses you'll need to have fields on Screens matched to those specific transitions as described on Configuring Fields and Screens.

It is not a simple process to list some easy step by step configuration.

I would suggest first familiarise with the concepts by reading: Configuring Workflow and Advanced workflow configuration.

Here is also a short video:

Then copy the JIRA default workflow and default Workflow Scheme and associate it to a Test Project to start customising it on those 7 steps.


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

650 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you