I have a custom field configured to appear on a transition screen for two different workflows. That field is set to be shown for the associated field configurations. Somehow the field is magically appearing in the first workflow but is missing in the second one while the screen assigned on transition is the same for both workflows. How's it possible?
Do you know if you are using some Add-Ons like Behaviours of Extensions for Jira on your Jira instance ?
Because if both Workflows are using the same screen, I don't see any reason why the screen displayed should differ.
Can you check how your field configuration scheme is built ? Maybe it uses different field configurations depending on the issue type, which could cause the problem you are facing
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