+ Create issue

[Admin OKZT]

Hello, 

in some projects we have + Create issue at the end of an epic. In others this option is missing and we can't figure out why. 

All projects are company managed. 

Ho do I add this option to the projects, where it is missing? 

Best regards.

Jenny

[Ste Wright]

Hi @Admin OKZT 

This could be permissions-related - i.e you don't have permission to create issues in those Projects the button is missing.

I also believe it's not there if the Board is a Scrum Board, as issues should be created in the Backlog, not the active Sprint.

Ste

[Admin OKZT]

Hello, we can all create issues but only if we use the Create Button on top. This is true for both projects. 

[Ste Wright]

Is one of them a Scrum Board?

Ste

[Admin OKZT]

No, all Kanban. 

[Ste Wright]

A few other things you can check:

• Is the button visible if the workflows differ between issue types? Sometimes the button can disappear when the workflows differ (eg. different for Epic and Task).
• Is there more than one Project in the boards' filters, when the button is not visible?
• Do the transitions to Statuses without the button have any workflow conditions or validators? This might be hiding the button, based on my testing.

Ste

[Admin OKZT]

We found the solution, we just don't know why it worked. 

We had to move "Backlog" to Kanban backlog like displayed in the image. We have no idea why that worked. 

[Sebastian Krzewiński]

Hi @Admin OKZT 

Lack of '+ Create issue' means that you don't have Create issue permission on one of projects that is displayed on board.

Regards,

Seba

[Admin OKZT]

Hello, we can all create issues but only if we use the Create Button on top. This is true for both projects. 

[Admin OKZT]

We found the solution, we just don't know why it worked. 

We had to move "Backlog" to Kanban backlog like displayed in the image. We have no idea why that worked.