Copy assignee to linked tickets with Jira Automation

Rajesh Konda February 23, 2021

Hi All,

 

I have requirment to copy Assignee to linked tickets, When a ticket is assigned the assignee name should be copied to all linked tickets. I have tried with Automation but unable to copy the assignee name to the Linked ticket's please suggest.

Automation_Fail2.PNG

Automation_Fail1.PNG

2 answers

1 accepted

2 votes
Answer accepted
Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 23, 2021

Hi @Rajesh Konda . Following configuration works fine for me. Could you give it a try?

Selection_148.pngSelection_149.png

Rajesh Konda February 23, 2021

Hi @Martin Bayer _MoroSystems_ s_r_o__ 

It worked for me, Thank you so much appereciate your help.

Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 23, 2021

@Rajesh Konda you are welcome :) 

Like Rajesh Konda likes this
0 votes
Burak Kaya February 23, 2021

Hi Rajesh,

Please make sure "Assignee" field in edit screen for the issue types linked to the issue and also the user who is the actor for the automation has "Assign Issue" permission in Permission scheme(s).

Regards,

Rajesh Konda February 23, 2021

Hi @Burak Kaya  Thanks for quick response, Yes user has permission and field is available on edit screen. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events