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Constant issues access in projects

Melissa Betto
Melissa Betto
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May 6, 2024

I am constantly getting the javascript load error message when I log in and then I can't access any tickets. The screen says we couldn't connect to that issue.

Please HELP!

 

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Trudy Claspill
Trudy Claspill
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May 6, 2024

Hello @Melissa Betto 

Welcome to the Atlassian community!

What browser application are you using?

Have you tried using other browser applications, clearing your browser cache, and/or using a private browser window like Chrome Incognito?

Can you share the details of the error message with us?

Have you always had this problem or is this a new problem for you?

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Melissa Betto
Melissa Betto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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May 6, 2024

Yes, unfortunately I have tried all of that

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Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 6, 2024

Can you share the details of the error message with us?

What browser application are you using?

Have you always had this problem or is this a new problem for you?

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