It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Changing status when moving column with custom work flow

Hello Jira masters, I have a question about custom work flows and custom boards.

I created a custom work flow for my epic issue type which cycles between

In design > Ready to develop > In development > Ready to ship > Shipped

All seems well, I can change the status of my epic as expected rather than follow the default To Do > In progress > Done.

Where I am encountering difficulty is that I have created a board to show only my epic and created columns for each of the categories of my custom work flow. Problem is, the status does not change if if I drag and drop my epic across, instead I have to move it and manually change the status from In design to Ready to develop for example.

Any idea of what I am missing? Thanks in advance!

1 answer

Columns on a board are matched to workflow status in the backend, the only way to move a ticket to another column is if the status is being changed. Having said this, if you are moving the issues from column to column, then the status is changing. Even if you refresh the ticket/board you don't see such change reflected? Send some print screens of the board, ticket example and what you see on the history tab of it's not reflecting the status change.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you