Changing next-gen issue type on a ticket

Question

Hi there,

I've noticed with next-gen projects it seems we now have to "move" a task to change the issue type; previously I believe this required max 2 clicks (click on current issue type then click on the new one from the dropdown) however, with moving, it's a really long process and not very simple. Am I missing something or is there a way to change issue types with 2 clicks?

Thanks!

Nic Brough -Adaptavist- · Answer

It's in the project settings, you need to check that the issue types use the same workflow and configuration scheme, and then also that they have the same custom field contexts from admin -> custom fields.

Luis Garza_41bcvs · Answer

@Nic Brough -Adaptavist- - I got the same Question as @Jack Lord  Any guidance on how to verify the configuration difference?

The only place I got is the https://subdomain.atlassian.net/projects/PROJECT/settings/issuetypes/ISSUE_ID

I have compared all my issue types and they match... I must be looking at the wrong place.

On the classic Jira workflows I don't see the next gen project workflows/ issue types.

Jack Lord · Answer

@Nic Brough -Adaptavist- How do I check their configuration and make it the same? I'm purely trying to use these as labels to differentiate tasks in our backlog, but sometimes we need to change them. It shouldn't change anything except the icon (regarding workflows/configs).