Cannot login using MS Edge

Kipp Hollingsworth February 18, 2021

After setting up my user via the email invite and exploring our system migration from Server to JIRA Cloud, I logged out and now I am stuck in a login loop that only produces the result below.

  • Using Edge Version 88.0.705.74 (Official build) (64-bit).
  • Have opened DevTools and Hard Refresh and Clear Cache
  • I can sign into here, but do see it cache a lot
  • Only Extension is Dashlane
  • Tracking Prevention set to Balanced
    JIRA Cloud login error.png

Any help or suggestions would be appreciated.

2 answers

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Brant Schroeder
Community Leader
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February 18, 2021

@Kipp Hollingsworth 

If you use another browser or incognito mode are you able to login?

Kipp Hollingsworth February 18, 2021

I was able to fix it after finding a similar post about Chrome. I turned off the only Extension that I had running, Dashlane, and was able to log in. I turned the extension back on and I'm good now. Not sure if it was trying to automatically log me in or what.

0 votes
colin.zeng
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November 28, 2024
  • Using Edge Version 131.0.2903.70 (Official build) (64-bit).
  • Hard Refresh and Clear Cache
  • Only edge is cant't open jira  but I use to chrome is normal

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