Cannot edit/delete comments even though permissions are correct

The edit/delete icons don't appear. My permissions are as attached. Any help much appreciated

 

image2014-11-12 12:0:9.png

5 answers

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You need to hover with the cursor over the comment, only then the icons will appear.

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Thanks - but that does not do anything - I hover over the comment but no icons appear

 

Cheers

 

Kit

What does the permission helper say?

If permission helper says you can, then could you try another browser.

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looking at your permissions, unless you are a developer, you will only be able to edit your own comments and not someone elses.

So I am an Admin and in QA - but not in the developer role, so according to your permissions setup I could edit my own comments but NOT everyones (I could delete as admin, but not edit).

 

So are you trying to edit your own comments, or someone elses?

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Kit,

The best thing to do on this case is to run the permission helper and verify the outcome. Please refer the screenshot below as example.

Screen Shot 2014-11-12 at 5.26.27 PM.png

To run the permission helper, please refer the URL below.

https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper#JIRAAdminHelper-PermissionHelper

Hope it helps!

Cheers!

L.F

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Thanks -  I run the permission helper to see if I can delete my comments on an issue. It says I can - but I get no delete icon on that (or any issue). See screenshoits below

image2014-11-13 8:24:3.png

 

 

 

image2014-11-13 8:23:18.png

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