Cannot edit/delete comments even though permissions are correct

The edit/delete icons don't appear. My permissions are as attached. Any help much appreciated

 

image2014-11-12 12:0:9.png

5 answers

You need to hover with the cursor over the comment, only then the icons will appear.

Thanks - but that does not do anything - I hover over the comment but no icons appear

 

Cheers

 

Kit

What does the permission helper say?

If permission helper says you can, then could you try another browser.

looking at your permissions, unless you are a developer, you will only be able to edit your own comments and not someone elses.

So I am an Admin and in QA - but not in the developer role, so according to your permissions setup I could edit my own comments but NOT everyones (I could delete as admin, but not edit).

 

So are you trying to edit your own comments, or someone elses?

0 votes

Kit,

The best thing to do on this case is to run the permission helper and verify the outcome. Please refer the screenshot below as example.

Screen Shot 2014-11-12 at 5.26.27 PM.png

To run the permission helper, please refer the URL below.

https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper#JIRAAdminHelper-PermissionHelper

Hope it helps!

Cheers!

L.F

Thanks -  I run the permission helper to see if I can delete my comments on an issue. It says I can - but I get no delete icon on that (or any issue). See screenshoits below

image2014-11-13 8:24:3.png

 

 

 

image2014-11-13 8:23:18.png

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