It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot delete multi issues because of error Edited

Cannot delete issues and I got following unclear error message. Any idea?

 

```
Error while performing bulk operation on issues. Please refer to Jira logs for more details.
```

Screen Shot 2019-04-01 at 16.27.32.png

 

Thanks in advance.

3 answers

1 accepted

0 votes
Answer accepted

Solved via like private custom support(?)

Hi @Sam Yamasita ,

What error message do you have in your log files? 

I do not know where Jira log is. Any docs?

Like Sam Yamasita likes this

I use cloud. It is avilable for cloud?

Ai Hirama Atlassian Team Apr 01, 2019

Hi @Francesc Arbó  I believe Sam is using Jira Cloud looking at the tags. Logs aren't accessible from the user for Jira Cloud.

Like Sam Yamasita likes this

@Ai Hirama I appreciate your follow-up

0 votes
Ai Hirama Atlassian Team Apr 01, 2019

We are sorry to hear you having trouble with bulk operation.

It seems like you may have an environment-specific issue. Could you please raise a support ticket from https://support.atlassian.com/contact/

Thank for you replay. The ticket number is JST-464223

Ai Hirama Atlassian Team Apr 01, 2019

Thank you! Our global support team will get in touch with you.

Like Sam Yamasita likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

We want to hear from you! How do you use Slack and Atlassian together?

Hi Everyone! My name is Mina and I am on Atlassian’s Ecosystems Marketing team. Our team is focused on our technology partnerships and marketplace apps. One of Atlassian’s partners is Slack, who ...

85 views 1 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you