Cannot delete issues and I got following unclear error message. Any idea?
```Error while performing bulk operation on issues. Please refer to Jira logs for more details.```
Thanks in advance.
Solved via like private custom support(?)
Hi @Sam Yamashita ,
What error message do you have in your log files?
We are sorry to hear you having trouble with bulk operation.
It seems like you may have an environment-specific issue. Could you please raise a support ticket from https://support.atlassian.com/contact/?
Thank for you replay. The ticket number is JST-464223
I do not know where Jira log is. Any docs?
Hi, here you have a URL with the most important directories and files: https://confluence.atlassian.com/adminjiraserver073/important-directories-and-files-861253886.html
I use cloud. It is avilable for cloud?
Thank you! Our global support team will get in touch with you.
I got it. Thanks
What did they do? I experience the same issue.
Is there anything I can do or do I have to get in touch with them myself?
Hi @Vedrana Tomic , this customer was affected by a bug that is resolved now. Please feel free to reach out to support from https://support.atlassian.com/contact/
I am still facing the same issue, how do I resolve it?
It looks like you're new here. Sign in or register to get started.
