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Cannot create groups in jira cloud

kunle.kuteyi November 26, 2019

I have just joined an organisation. The User management section is missing. I cannot manage or create groups

2 answers

0 votes
kunle.kuteyi November 26, 2019

I am an admin andI can't see user User Management and Billing section

kunle.kuteyi November 27, 2019

Jira.PNG

kunle.kuteyi November 27, 2019

As shown on the screenshot above. I can't see user User Management and Billing section

Jack Brickey
Community Champion
November 27, 2019

@kunle.kuteyi, unsure why you accepted this as an answer. Did you resolve your issue? If so would you mind documenting what the solution was?

0 votes
Jack Brickey
Community Champion
November 26, 2019

Maybe you are not an admin? Can you share a screenshot of what you are seeing, i.e. where you are looking for User Management. Example...

user management.jpg

Jack Brickey
Community Champion
November 26, 2019

if you can share what you see after clicking on "Jira settings" maybe I can assist further.

p.s. please use the "reply" box vs. "suggest an answer" box.

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