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Cannot create groups in jira cloud

Cannot create groups in jira cloud

I have just joined an organisation. The User management section is missing. I cannot manage or create groups

2 answers

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Maybe you are not an admin? Can you share a screenshot of what you are seeing, i.e. where you are looking for User Management. Example...

user management.jpg

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if you can share what you see after clicking on "Jira settings" maybe I can assist further.

p.s. please use the "reply" box vs. "suggest an answer" box.

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I am an admin andI can't see user User Management and Billing section

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As shown on the screenshot above. I can't see user User Management and Billing section

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@kunle.kuteyi, unsure why you accepted this as an answer. Did you resolve your issue? If so would you mind documenting what the solution was?

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