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Cannot create groups in jira cloud

I have just joined an organisation. The User management section is missing. I cannot manage or create groups

2 answers

0 votes
Jack Community Leader Nov 26, 2019

Maybe you are not an admin? Can you share a screenshot of what you are seeing, i.e. where you are looking for User Management. Example...

user management.jpg

Jack Community Leader Nov 26, 2019

if you can share what you see after clicking on "Jira settings" maybe I can assist further.

p.s. please use the "reply" box vs. "suggest an answer" box.

I am an admin andI can't see user User Management and Billing section

As shown on the screenshot above. I can't see user User Management and Billing section

Jack Community Leader Nov 27, 2019

@kunle.kuteyi, unsure why you accepted this as an answer. Did you resolve your issue? If so would you mind documenting what the solution was?

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