Cannot add a user to a project

Hi

I just added a new user to the system. Now I want to add this person to the project, but the system does not recognize her name when I type it in the field.

Anyone know why this is?

1 answer

1 accepted

0 votes

What is the error? If you are not getting the options, it might just mean that you do not have "Browse Users" global permission.

When I am typing I just get the message 'no matches' when I am done it says 'the value [name] is invalid'

I poked around in permissions but cannot find a 'Browse Users' permission

OK, I poked around some more and found the 'Browse Users' permission. Fixed the issue. Thanks so much.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,870 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot