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Can't change component?!?!?!

Kristen Bond
Kristen Bond May 06, 2022

When trying to change a component in any ticket, it changes for a couple of seconds, then reverts back the component that was originally selected.  

I've never had this happen before today.

Does anyone know how to fix this? Is this a bug? 

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Martin Bayer _MoroSystems_ s_r_o__
Martin Bayer _MoroSystems_ s_r_o__ Community Leader May 06, 2022

Hi @Kristen Bond , welcome on the community. Can you check "history" tab on your issue detail? Is there any record that component was changed back?

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Kristen Bond
Kristen Bond May 06, 2022

Well, i feel like an idiot now, bc the history is saying it's my automation!  doh! thanks!!!

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Martin Bayer _MoroSystems_ s_r_o__
Martin Bayer _MoroSystems_ s_r_o__ Community Leader May 06, 2022

That's why I asked... you are not the first one :)

 

Happy to help

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Martin Bayer _MoroSystems_ s_r_o__
Martin Bayer _MoroSystems_ s_r_o__ Community Leader May 12, 2022

hi @Kristen Bond can you accept the answer please?

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