Can jira notify users that a ticket was created after a certain time of day?

Basically if a ticket was created for example, after 6 pm EST it would notify a certain person or group within Jira. Stating that a ticket has been created.

1 answer

1 accepted

Hey Jeremy!

Sadly, there's not a way to set notification schemes to be time-aware, and I don't believe there's a post-function that you could use in a workflow transition.

But!  You may be able to use filter subscriptions to accomplish this.  Basically, you'd write a JQL query, save it as a filter, and subscribe users/groups to it based on an interval.  You could have the subscription fire every 15 minutes after 6pm EST, for example, with a filter that gathers any issues that have been created after that time.

Here's some reading material to get you started:

JIRA Filter Subscriptions

JIRA Advanced Searching

This may not be the only way, but it'd be the one I'd personally explore first.

Good luck!

Thank you for this information, I will review those pages and try to make it work. Appreciate the help.  

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you