We have just introduced the Resolution field to our Workflow. We have a bunch of legacy issues now without Resolution. I need to bulk update these to "Done" without affecting the last updated date. How would I go about this?
Thanks so much in advance.
in that case the updated timestamp is really affected - like you say. I had a positive result using Adaptavist ScriptRunner (Built-In Scripts / Fix Resolutions). There might be other Apps around that I don't have tested so far.
Without an App there is no way to my knowledge to update the resolutions without changing the timestamp.
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