Bulk editing Resolution without affecting updated date

Question

Hi there,

We have just introduced the Resolution field to our Workflow. We have a bunch of legacy issues now without Resolution. I need to bulk update these to "Done" without affecting the last updated date. How would I go about this?

Thanks so much in advance.

George Mihailoff · Answer

@Olya Kosousova you can do a bulk issue update, but as you pointed out, the problem is that it will set the resolution date to the current date and skew your reports.

You can try our free addon (Quantify) that has a special "resolution checker" tool. Because we deal with things like time in status, throughput and other Kanban metrics we have the data (and brevity) to fix this.

Olya Kosousova_tyshzm · Answer

Thanks so much, Daniel! I'll give it a go :)

Daniel Ebers · Answer

Hi Olya,

in that case the updated timestamp is really affected - like you say. I had a positive result using Adaptavist ScriptRunner (Built-In Scripts / Fix Resolutions). There might be other Apps around that I don't have tested so far.

Without an App there is no way to my knowledge to update the resolutions without changing the timestamp.

Cheers,
Daniel