Automation rule for by default assignee

Question

I created an automation rule to assign any ticket to default user who is not the project lead but it did not work.

(When issue created

Then edit issue fields

.Assignee)

Can you please tell me the possible reason?

Thanks

Bill Sheboy · Answer

Hi @Mguiss_ Anis _AllianzGI_

Adding to John's suggestions:

Please also include an image of the audit log details showing the rule execution and explain what you observe when you note "it did not work".  Those will provide more context for the community to help.  Thanks!

Kind regards,
Bill

John Funk · Answer

Hi Mguiss,

Can you share you actual rule (screenshot)?