how to make automation when certain fields are empty so the issue from in progress can't be moved to done?
Hi @Erna Putri Utami
You can not make it via automation. You should simply add field required validator to a transition in workflow.
Thank you for your response @Tansu Akdeniz but can you give an example of the steps?
I have applied Validators as the image below. but users are not able to move the jira tickets now. even when comments are there. have I missed something.
This issue with using Validation is that you can't isolate it to only one Issue Type unless you create separate workflows for each issue type. This would unnecessarily over complicate the workflow. I am also trying to do this via automation so I can isolate it to only a single issue type.
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