Automation: changing subtasks' status according to parent issue

[Aleksandra Gregec]

Hi,

I have multiple rules that allow me to create subtasks automatically when an issue transitions from one phase to another. I want these subtasks to have the status of the phase/column they are created in (the one they transitioned to).

For instance:

I have phases 'to do' - 'in progress' - 'done'

When an issue transitions from 'to do' to 'in progress', certain subtasks are created.

I want them to have the status 'in progress' and not 'to do'.

I tried having the status copied from the parent issue when the subtask is created. but it did not work (error: Could not find your configured field, it may have been deleted?). I also tried having it as a new action (edit fields - status - copy from parent issue), which also did not work.

Thanks in advance!

[JM Perrot · Accepted solution]

Hello @Aleksandra Gregec 

On your subtask's workflow, there is a transition between the "To do" status and the "In progress" status ?

• If yes, there is a condition on this transition ?
  • If yes, the "Atlassian add-on" has access to this transition ?
    • If no, please add this one (conditions -> Any project role -> Atlassian Add-on)
    • If not, is it possible to look at your workflow or/and your rule?
  • If not, is it possible to look at your workflow or/and your rule?
• If not, please add the transition between these two statuses

[Aleksandra Gregec]

Hello @JM Perrot ,

Here is how the rule looks. So when an issue is moved from pre-kickoff to kickoff, sub-tasks are created automatically. Currently they have the status 'pre-kickoff' and I want them to have the status 'kickoff'

[JM Perrot]

Ok your rule looks ok, I guess in your box "Create a new sub-task" you set each settings correctly (status copied from the trigger/parent issue, parent issue is the current issue).

Have you check if these statuses are linked in the subtasks' workflow ?

[Aleksandra Gregec]

I think so too. This is how it looks:

Could you please tell me how I should check whether the statuses are linked? I am quite new to Jira so I am not sure how to do that

[JM Perrot]

Sorry I answer in another boxe... T.T I misclicked

"It seems ok.

If you are project admin you can go through Project settings -> Issues -> Workflow and here click on Edit (if you are Jira Admin) or view (if you are just Project Admin but you don't have access to the workflow conditions)"

[Aleksandra Gregec]

thanks! this is how it looks:

I tried creating a transition from pre-kickoff to kickoff, but nothing changes. Is there something else I could do?

[JM Perrot]

Do you have the possibility to click on the global transition of "KICKOFF"? (In Edition mod) If yes can you check if there is a condition

[Aleksandra Gregec]

when I click on kickoff, this is what I see:

[JM Perrot]

Else can you try something like that ?

[Aleksandra Gregec]

this worked! thanks a lot!

[JM Perrot]

Nice, perfect :)

[JM Perrot]

Error