People using our On Demand Jira is automatically logging off automatically after 5 min.
Is this a bug or is there a configuration that can be changed to prevent this?
This was fine until last week.
There's a similar bug that our team is currently working on, which is reported here:
It basically happens when your IP changes during your session, so Crowd will require a login each time IP changes, if that's the case and your IP changes between requests, then you are hitting the above Bug. It's now on a high priority to be fixed so you can watch the bug report for updates on the fix.
Hope that helps.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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