Assign to unassigned when an issue is moved back to open (reopened)

Right now in the agile boards when you go from open to in progress it will assign the issue to the user who changed the status by default. Is there a way to go to unassigned if the issue is changed back to open?

1 answer

1 accepted

1 vote
Maarten Cautreels Community Champion Apr 03, 2014

Hi Shawn,

You can set this in your workflow. The transition that moves the issue from a certain status back to Open you can add a Post Function named Clear Field. Configure it so the Assignee field is cleared and you should be good to go.



Where do I declare the post function at? I don't see a field for it. (I am using JIRA ondemand if that matters). Thanks!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you