Asignee/Reporter name aplhanumeric values

Joshua Mensah
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November 28, 2024

I have a Jira Cloud Slack integration to create an issue from a form. It works alright  but it displays alphanumeric values to represent Reporter and Assignee names instead of their actual display names in Slack channel. Any help?

 

 

Screenshot 2024-11-28 at 9.18.01 AM.png

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Aron Gombas _Midori_
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November 28, 2024

To me it seems that those alphanumeric characters are the ID of the corresponding user, not the display name.

Maybe the integration can't see (disallowed to see) the user's display name? Or is it just buggy?

Joshua Mensah
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November 28, 2024

Exactly, but I want the display names instead. I also thought it was a permissions issue but the integration has all the necessary permissions.

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