I would like to add a new status called "On Hold" where all statuses can transition to that. I have updated with the following workflow... but nothing has happened.... should I expect a button "On Hold" at the issue view?
We had a similar situation but we limited the On Hold transition to the a particular role we only gave to the senior people. The trick is coming out. If you have just 1 on hold status you need a transition back to all the other statuses which means someone will eventually make a mistake and move it to the wrong status coming out. the other optiion is a On Hold related to each status with only a transition back to that status or perhaps the next status in the work flow. More work, but no chance of error. Think carefully about your process and do you really need to put it on hold at any time?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot