I would like to add a new status called "On Hold" where all statuses can transition to that. I have updated with the following workflow... but nothing has happened.... should I expect a button "On Hold" at the issue view?
We had a similar situation but we limited the On Hold transition to the a particular role we only gave to the senior people. The trick is coming out. If you have just 1 on hold status you need a transition back to all the other statuses which means someone will eventually make a mistake and move it to the wrong status coming out. the other optiion is a On Hold related to each status with only a transition back to that status or perhaps the next status in the work flow. More work, but no chance of error. Think carefully about your process and do you really need to put it on hold at any time?
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