Hi @John_G
Go to Project settings > People to add user to project role.
https://confluence.atlassian.com/jiracorecloud/managing-project-role-memberships-765593631.html
Thanks,
Avinash
In project configuration/ users and roles
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Now I am getting this message on the user
Your operation is taking longer than usual
Sorry, your operation is taking longer than usual. Please try again in a few minutes.
If you're still seeing this screen after ten minutes please raise a support request.
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@John_G Welcome to Community
if you are admin
1. go to permission scheme and check current permission for project access
2. Click on the edit permission, click on the edit browser permission, add single user (name the single user)
Please let me know if you have any question
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