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Another user asked a question on a different board and no one answered or commented. While I do not have an answer to her question. I am experiencing the same problem.
I am unable to clone a sub-task. The error displayed when cloning a sub-task with a custom field is: "Can't clone this issue. Unable to copy value from field "custom field name" to "custom field name".
JIRA Cloud, Custom Field, Sub-task and Parent task screens are set to require the custom field which in our case is Client. Client is a select one from the drop-down list.
I've tested this using two scenarios: 1) The parent task has a value of Client A and the sub-task has a value of Client B. I was unable to clone the sub-task. 2) I repeated this test and this time I made the client the same for both the task and sub-task. I received the same error in both cases.
"Can't clone this issue. Unable to copy value from field "Client" to "Client".
Can anyone lend some insight? Does cloning a sub-task even make sense? Does the