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Error fetching projects: Unexpected response code: 401

Lavanya_harikumar

Hi,

I'm trying to import test cases via Zephyr test case importer jar for a Cloud project, I've provided all the required details (URL, username, password, Access key & secret key) and tried to connect. It is throwing me an error "Error fetching projects: Unexpected response code: 401".

I've gone through few post and they have asked us to use /rest in the end of the URL. I tried even that, but its not working out. Also, I've tried to re-generate the keys and provided that. In User name field, tried both user name and email, both the combinations are throwing me the same error.

URL: tried both https://myprojectsite.atlassian.net/rest & https://myprojectsite.atlassian.net/
User Name: tried both username & email

Can someone help me on this please ?

Thanks,
Lavanya

Comments

Warren_mz9b4z

Hi @Lavanya_harikumar

I don't know anything about Zephyr, but I know that using the REST API requires people to use their Jira e-mail address and an API token (see this) or they get a 401 error - not sure if this will work for you

Lavanya_harikumar

Hi @Warren ,

Thank you for sharing the info ! And it worked out for me

I did the below and am able to connect to the projects

1) Provide your URL with /rest
2) User Name - Provide your email address
3) Password - Generate the API token via (https://id.atlassian.com/manage/api-tokens)
4) Provide the access & secret keys

Click on connect, this will enable the projects drop down and all the projects will be displayed.

The mistake that i did is, I was trying to use the portal password instead of API token. @Warren post has the details about this.

Thanks,
Lavanya

Sharon Griffiths

Thanks much for putting the instructions. This worked for us as well.

Regards,

Sharon

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