Bug in upload of attachments

Recently, users of the company using jira reported that an error message appears when a file upload is performed within Jira Software.

There is another discussion  (LINK) about the problem, it's seems that issue is linked to permissions of IP Ranges and Proxy, however we don't have rules in proxy or ip range.

The error code is just below.

Is there any contouring solution?

{
"config": {
"transformRequest": {},
"transformResponse": {},
"timeout": 0,
"xsrfCookieName": "XSRF-TOKEN",
"xsrfHeaderName": "X-XSRF-TOKEN",
"maxContentLength": -1,
"headers": {
"Accept": "application/json, text/plain, */*",
"Authorization": "Bearer eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYzZiNmQ4ZC0xNTFhLTQzNTItOTc4MS00ZGNkOTAyYmEzYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTMyODA4NjkyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1MTE5ODY0MzQsIm5iZiI6MTUxMTk4NTE3NH0.4mJU0GaMrpRrkFDM4o9y8YNCRvsCYrJ1_O7GrglBhxQ",
"X-Client-Id": "3c6b6d8d-151a-4352-9781-4dcd902ba3b4",
"Content-Type": "application/json; charset=utf-8"
},
"method": "POST",
"url": "https://media-api.atlassian.io/file/upload",
"params": {},
"data": {
"name": "FILE_ATTACHMENT.png",
"mimeType": "image/png",
"uploadId": "65fe8b8d-74d6-47ce-9237-3ca4b3ff3297"
}
},
"response": {
"data": {
"error": {
"code": "JwtAuthoriser:AuthorisationError",
"title": "The token does not allow requested operation. \"urn:filestore:file\" needs \"create\" permission",
"href": "https://media-api.atlassian.io#UnauthorizedError"
}
},
"status": 403,
"statusText": "Forbidden",
"headers": {
"content-type": "application/json",
"content-length": "218"
},
"config": {
"transformRequest": {},
"transformResponse": {},
"timeout": 0,
"xsrfCookieName": "XSRF-TOKEN",
"xsrfHeaderName": "X-XSRF-TOKEN",
"maxContentLength": -1,
"headers": {
"Accept": "application/json, text/plain, */*",
"Authorization": "Bearer eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYzZiNmQ4ZC0xNTFhLTQzNTItOTc4MS00ZGNkOTAyYmEzYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTMyODA4NjkyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1MTE5ODY0MzQsIm5iZiI6MTUxMTk4NTE3NH0.4mJU0GaMrpRrkFDM4o9y8YNCRvsCYrJ1_O7GrglBhxQ",
"X-Client-Id": "3c6b6d8d-151a-4352-9781-4dcd902ba3b4",
"Content-Type": "application/json; charset=utf-8"
},
"method": "POST",
"url": "https://media-api.atlassian.io/file/upload",
"params": {},
"data": {
"name": "FILE_ATTACHMENT.png",
"mimeType": "image/png",
"uploadId": "65fe8b8d-74d6-47ce-9237-3ca4b3ff3297"
}
},
"request": {
"_url": "https://media-api.atlassian.io/file/upload"
}
}
}

 

 

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