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when I am clicking on the JWM project link that time the link is directing to the customer portal.

shivani shirguppi
shivani shirguppi
Contributor
January 29, 2024

when I am clicking on the JWM project link that time the link is directing to the customer portal. in jira.

when I am clicking on the project link that time the link is directing to the customer portal. But the Padah Marketing project is the JWM(company managed business) project.

 I have checked the access and id it is all correct but still the link is directing to customer portal. Even checked with the incognito mode still facing same issue.

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John Funk
John Funk
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January 30, 2024

Hi Shivani,

Can you provide some screenshots or more information? How are you linking things, because you don't link projects? You link issues - is that what you are doing? Are you linking a JWM issue with a JSM issue? That's what it sounds like. 

But when you click on the JSM link you go to the portal and not the issue? Are you a JSM Agent? Can you search for the JSM issue directly and are you able to view it? 

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