Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

cant enable the backlog

ezra bibby
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 22, 2024

im about to give up on Jira.... im trying to enable the backlog in a team managed project, but the features tab (where that should be) is returning a blank screen

Atlassian support is slow as a wet week, im trying to get my business to fall in love with the product, but this is killin me!

1 answer

0 votes
Valerie Knapp
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 22, 2024

Hi @ezra bibby , thanks for your question and welcome to the Atlassian Community.

I am sorry to hear about this problem. I have a few questions.

1) Is it still persisting?

2) Have you opened a ticket with Atlassian? If so, if you can share the number, we can try to escalate it also from here.

3) Is this the case with all team-managed or just one project?

I don't think this is the case for you but a resource I recommend for people is to check also the Atlassian Status page to make sure there isn't some problem reported - https://status.atlassian.com/ 

Cheers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events