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Zapier <> Jira Work Management Connection

Helena Misiorna August 21, 2023

Dear community!

I got a question from one of my colleagues, I couldn't answer.

  • Does anybody know if there is a connection possible between Zapier and Jira Work Management? Seems like I can only access Service Management and Software Cloud.

First, we were thinking of moving the project to another product, but this seems unfortunate since we would be losing out on features (comparing Jira Work Mgmt vs. Jira Software)

Thankful for any hint on this!

2 answers

0 votes
Ramar Müller
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September 1, 2023

Okay, unfortunately I have to go back. I can't select the board within Work Management where I want to create a task automatically in. I can only select boadrs within Software Cloud. 

Any idea?

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2023

Hello, Good day. I did initial test from my end. Selecting Jira software cloud will also include JWM. I am able to select JWM project on Zapier side.

Ramar Müller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 1, 2023

Hello Mohanraj,

thanks for getting back. Seems like you are right! Didn't expect that this workaround actually works, but looks like it does. 

Thanks again!!

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