Hi @Grace Ho
a similar (same?) issue has been raised before; see https://community.atlassian.com/t5/Jira-Work-Management-Questions/quot-List-quot-function-does-not-populate-content-into-fields/qaq-p/1916245. Perhaps it's related to Company-managed vs. team-managed projects again?
Hope this helps,
Hannes / https://jxl.app
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