Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Transition Condition is not working

I'm trying to set condition for an issue transition to only happen by a specific user. in this case a custom field user; however the user can't transition and when I go to permissions and give the user a permission to transition issue, the user can do all transition and not the ones with the conditions I set. 

Can someone tell me what I'm missing? and yes I do publish the draft after I make the changes. 

 

 

2 answers

1 accepted

0 votes
Answer accepted

Hi @Ibrahim Alamri

You configuration looks good for the conditions, but I need some clarification. 

- First, if you give a user transition issues permissions (permisison schema), they will have access to all transitions in the workflows in the project.   

- Your first condition: If the user is in the "Supply Chain" group, he/she will be able to see the transition button "In Review" looks good. 

- Your second condition: if the user is in the customfield lead approvers, he/she will be able to see the "Lead Approves" transition looks good.  

- Now, If you want to hide all the other transition buttons you will have to hide them from the user too by adding conditions as well.  

I hope this helps.

1 vote
John Funk Community Leader Jun 16, 2021

Hi Ibrahim,

Can you share a screenshot of your conditions for the transition? 

 

Here are two transitions with first  to be only transitioned by a team member and the other by a custom field user. None of them worked and when i give permissions for these two, they will be able to move issues across the board.

 

1.PNG2.PNG

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Work Management

Atlympic Event: Jira Work Management

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

148 views 2 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you