Send emails from Outlook to Jira Work Management projects

Kyana Campos July 12, 2023

Hi,

I´m working on a JWM project but I need to add a request type to create new issues based on an email (just like in JSM) but cannot find how to configure it.

 

Thanks,

Kyana

 

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John Funk
Community Leader
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July 13, 2023

Hi Kyana,

The Request Type field is not available for JWM projects - just JSM. You would need to setup the normal email handler function to create issues from Emails if that is what you are looking for. 

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