Put Parent field in Forms Jira Work Mangement

[Leena Pratheepan]

Hello Community,

I have an order form in Jira Work Management for my company. I can select all relevant custom fields except Parent. Parent is available in the Create Screen.

Can you tell me why Parent is not available in Forms?
Or does someone have the same problem and has found a solution?

Best regards,

Leena

[Ste Wright · Accepted solution]

Hi @Leena Pratheepan 

I found a workaround using Automation

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Custom Field

• I created a new global short text custom field - Parent Key (Text)
• Added the field to the Project's screen (at minimum, the create screen)
• Took note of the Custom Field's ID
  • Select the breadcrumbs (...) on the right-hand side of the row, and select Contexts and default value. See the ID in the URL, eg. customFieldId=10123

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Automation

The rule then looks something like this...

• Trigger: Issue created
• Condition: Issue fields condition
  • Field = Parent Key (Text)
  • Condition = is not empty
• Condition: Issue fields condition
  • Field = Labels
  • Condition = contains any of
  • Value = business-form
• Action: Edit issue
  • Field = Parent
    • Value = {{issue.customfield_10123}}

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Notes

• The second Condition checks the issue was created from a Form. Each of these issues has the label "business-form" added.
• The Custom Field ID is used in the Action. This is more stable than using the name.
• The Action relies on the issue key being correct within the text-based field.
• The rule isn't fool-proof, as someone could enter an incorrect key. If however you have a limited list of Epics users can choose from, you could use a Select List instead - which also works in the rule above.

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Let us know your thoughts!

Ste

[Leena Pratheepan]

Thank you for your solution, It`s work for me

[Leena Pratheepan]

{{isue.customfield_10366}} is parent Key

[John Funk]

Hi Leena 

You should vote for an following this request. Though I don't think anything will happen anytime soon. 

https://jira.atlassian.com/browse/JWMCLOUD-527

[Rik de Valk]

Hi @Leena Pratheepan , the Sub-Task < Standard Issue < Epic structure is not yet available in Jira Work Management (only in Jira Software). But looking at ATlassian's backlog, they are working on this: https://jira.atlassian.com/browse/JWMCLOUD-30 

You can Watch this issue to get updates on its progress. 

Have a nice day! Rik