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Pie Chart Data Inconclusive

Lizzie Oldacre August 31, 2023

This Pie Chart gadget only shows data collected from the last 24 hours. How do we get ticket data to show in the pie chart to pull from ALL time??Screenshot 2023-08-31 at 12.52.49 PM.png

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2023

@Lizzie Oldacre All dashboard macros are fed by filters.  If you want additional data you will need to update the filter that the macro is using.  Here is a link to managing filters https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ and one for JQL which you will use in the filter https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/  and additional information about dashboards https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/ 

Lizzie Oldacre September 5, 2023

@Brant Schroeder This was extremely helpful! I solved the problem with your guidance and advice. Thanks so much!

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