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No Jira Work roles available

Andrea Chiericati November 25, 2021

Hi, we activated the following Products:
- Jira Software
- Jira Work
- Jira Service Management

I created a Project using a template of Jira Work (Project Management, "Gestione Progetti) and when i involve people i see only Jira Service Management roles and this allocate users on Product (Jira Service) more expensive.

How can i activate roles like Jira Work?



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Sandesh Shetty
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November 25, 2021

@Andrea Chiericati 

Jira Admin need to create roles first then only you can associate users to that role on the project. What you're seeing is default roles. If you want to associate a user to custom roles, then jira admin should create that role first. Please find the document for your reference

Andrea Chiericati December 2, 2021

Thank you,
It would be useful if jira create the default groups for each activated module.

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