Jira Software account needed to access Jira Work Management?

[Julie Sgroi]

Does a user need a Jira Software account to access Jira Work Management?

[Trudy Claspill · Accepted solution]

Hello @Julie Sgroi 

Did you install only the Jira Software Product, or did you also separately install the Jira Work Management Product?

If you installed both products, then a user can be granted access/license to just the Jira Work Management product. If you want them to also have access to Jira Software Product features, then they need to be granted access to the Jira Software Product also.

If you installed only the Jira Software Product, and you don't see Jira Work Management listed as a separate product, then users that have a Jira Software license will automatically have access to Jira Work Management features also.

[Florian Bonniec · Accepted solution]

Hi

It should not JWM license is included in JSW license. You can refer to this doc.

Overview of Jira Cloud products | Jira Service Management Cloud | Atlassian Support

Regards