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Issues with Form and Automation.

Kumari dvipa March 29, 2024

Hi All,

Q1. Can I create Form for Epic issues type?

Q2 Can we apply any field where we can count "delay in days" of our task?

Actually, my company wants 'Delay in days' field is added automatically based on planned date. How we can do that? 

3. When I applied the automation for closing the issues [type 'Task'] from different issues [type "Order"]  (Both Issues type 'Standard Issue Type (Level 0)').  I am able to clone the issues from Task to order but problem is that I am not able to link cloned issues with task. I attached image. I want to see cloned issues with current issues from which these are cloned. Please help.

Capture_clone.PNG

 

 

Thank you,

 

 

1 answer

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 30, 2024

Hi @Kumari dvipa 

Answers (and queries) below!

---

Q1: Can I create Form for Epic issues type?

When you say a Form, do you mean a...

---

Q2: Can we apply any field where we can count "delay in days" of our task?

I assume the logic here is to populate a number field "Delay in Days" once per day, with the number of days past the "Planned Date"?

If yes, the rule will look something like this...

  • Trigger: Scheduled
    • Run rule every = 1 Days
    • Run a JQL search... = TRUE (check box)
    • JQL - project = ABC and "Planned Date" is not EMPTY
    • Only include issues that have changed... = FALSE (uncheck box)
  • Condition: {{smart values}} condition
    • First value = {{issue.customfield_10123}}
    • Condition = less than
    • Second value = {{now}}
  • Action: Edit Issue
    • Field = Delay in Days
      • Value = {{issue.customfield_10123.diff(now).days}}

A few notes...

  • The Custom Field ID used is the Planned Date's ID.

---

Q3: Link cloned Order to Task

You can set the Linked Issues value from Task (trigger), to Order (created issue action) from the fields' menu...

  • Action: Create issue
    • Field = Linked issues
      • Value = clones, Trigger issue

---

Let us know if these help! If any details are inaccurate, or you have any additional questions, we'd be happy to assist.

Ste

Kumari dvipa March 30, 2024

Hi,

Thank you so much for your reply.

Very helpful for me. 

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 30, 2024

No worries :)

If this did help, could you accept this answer? It helps others who find the question in future know it can help them too!

Ste

Kumari dvipa April 3, 2024

Hi, Stephen

Hope you are doing well!

Not able to see "Delay in Days".

I have created "Delay in Days" field under the number filed custom.

I applied that automation rule which you have shared. But still I am not able to see "delay in Days" on my dashboard. I am sharing SS, Please have a look.

 

Screenshot.png

 

Also, I am attaching Automation rule which I have applied. Screenshot_1.png

 

Please let me know, if I am applying any wrong rule.

Thank you,

Dvipa

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