Issue ID for Atlassian use: 5b5ad6f86a7545198a421ed087a06843

Евгений
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June 27, 2024

Создаю новый проект

2 answers

1 vote
Trudy Claspill
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June 27, 2024

Привет @Евгений ,

Добро пожаловать в сообщество Atlassian.

В чем проблема, с которой вы столкнулись? Вы получаете сообщение об ошибке? Какие действия вы пытаетесь выполнить?

 

---

Hello,

Welcome to the Atlassian community.

What is the problem that you are encountering? Are you getting an error message? What actions are you trying to execute?

I'm creating a new project

0 votes
John Funk
Community Leader
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June 27, 2024

Привет @Евгений ! Добро пожаловать в сообщество Atlassian!

Вам необходимо предоставить более подробную информацию, пожалуйста. Что именно ты делаешь? И какую ошибку вы получаете? И, пожалуйста, переведите все ошибки на английский, если это всего лишь скриншот.

Артём June 28, 2024

https://www.atlassian.com/try/cloud/signup?bundle=bitbucket

nothing complicated, just trying to login and create a database  (. after entering your login and selecting a database.. gives the error: Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: af1a9544d0cd4da08f494a3e746cde8a)

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John Funk
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July 5, 2024

It's probably a good idea then to go ahead and contact support. 

https://support.atlassian.com/contact/#/

Артём July 7, 2024

The problem was resolved through technical support.
it was hard, but we managed =)

Well, I’ll be honest, if I weren’t smart)) then nothing would have been solved))) if anyone runs into a problem in the future.

you need to contact technical support and send them:
1) screenshot and description of the problem.
2) generate a HAR file.
3) wait for an answer or solution.

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John Funk
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July 8, 2024

What was the solution they applied? 

Артём July 17, 2024

they said that the problem was on “THEIR” side, what exactly they did, I don’t know.. would be glad to know... I just followed their recommendations and sent screenshots and the error file.  ( HAR file ) What exactly did they do.

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John Funk
Community Leader
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July 26, 2024

You should ask them.  :-)

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