Is there a way to set "hide completed issues" from the board in Work Management

[dkwan]

In Jira Software, there is a setting to "hide completed issues"  after a certain time frame. I am trying to see if there is a way to do this in Work Management.

[Pablo Vergara]

Hi @dkwan 

Since board filtering options are very limited in Jira Work Management projects, the only option I can think of is using an Automation for Jira rule.

This way, you can configure a scheduled rule that runs every X amount of time and checks, using JQL, for issues where the "resolutiondate" exceeds X amount of time from the actual date.

Then, the action would be to move those issues to another status (an auxiliary one) and filter the board by status, excluding the newly created one.

I know it is far from what you probably imagined, but kind of does the job :)

- Pablo

[Trudy Claspill]

That is an interesting work around!

[John Funk]

Hi @dkwan 

Another option is to create a second board based on a Jira Software board but using a filter for you JWM project. You can see how to do that in this article:

https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

[Trudy Claspill]

Hello @dkwan 

JWM projects are hard coded to hide completed issues when they have been in that status for 14 days or longer. This is not configurable.

What problem are you trying to solve? And what timeframe do you want to use?

[dkwan]

@Trudy Claspill thank you! Someone in the business wanted to know if they could customize the timeframe. I'll have to let them know it's hard coded to 14 days. Thank you!

[Trudy Claspill]

There is a change request about this to which you can add your vote/comments.

https://jira.atlassian.com/browse/JWMCLOUD-19

You could also consider creating a saved filter for the project, then creating an agile kanban board from that saved filter. The agile board allows for more customization of the timeframe for hiding done issue.

That board would look and work differently than the board native to the JWM project, though. And this option is available only if you also have the Jira Software product.