Hi Folks,
Does Jira ITSM Incident Managment Module use "Categories" and "Sub-Categories" in incident tickets out of the box? If not is there an option to enable the use of Sub-Categories in incident tickets?
Thanks
Hello, Good day. Please move this query to https://community.atlassian.com/t5/Jira-Service-Management/qa-p/jira-service-desk-questions
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