I not see anymore my Kanban

JCavalca May 3, 2023

Since today, my Kanban disapear and Jira ask me to pay, but my organization have 8 users. I don't understand.
I think that a new version with new name "Jira Work Management" is broken ?
One last thing, I have a free account.

1 answer

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 3, 2023

Hi @JCavalca and welcome to the community,

If Jira asks you to pay, then most likely you are not on a free plan. Can you please:

  • go to cog wheel (upper right corner)
  • click billing
  • see which plan you use on your atlassian products?
JCavalca May 3, 2023

Thanks for your answer. Column plan is empty, and when you try to get jira software he told me "it's already active".

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 3, 2023

Can you post a screenshot please? Usually, plans for the main products are not empty.

JCavalca May 3, 2023

Capture d’écran 2023-05-03 à 14.55.26.png

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