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I'm trying to start Jira Cloud trial, and it doesn't start.

Guillermo Guillen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Sep 27, 2023

Hello.

I'm trying to test the "Migration to Cloud" utility to migrate my On-premises Jira instance to the cloud.  I ran the assessments, but on the "Connect" stage, I select "Get Jira Cloud Trial"  it tries to log me in, but it just shows a copld of circling lines, but it doesn't get past that.

Anyone has faced this issues?

Thanks in advance for the help

Jira_Cloud_Trial_fails.jpg

 

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 01, 2023

Hello, Good day. Are you able to login into the Jira cloud site ? Kindly raise a ticket from https://support.atlassian.com/contact/ our team will check on activating the trial version for migration.

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