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I'm trying to start Jira Cloud trial, and it doesn't start.

Guillermo Guillen
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September 27, 2023

Hello.

I'm trying to test the "Migration to Cloud" utility to migrate my On-premises Jira instance to the cloud.  I ran the assessments, but on the "Connect" stage, I select "Get Jira Cloud Trial"  it tries to log me in, but it just shows a copld of circling lines, but it doesn't get past that.

Anyone has faced this issues?

Thanks in advance for the help

Jira_Cloud_Trial_fails.jpg

 

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 1, 2023

Hello, Good day. Are you able to login into the Jira cloud site ? Kindly raise a ticket from https://support.atlassian.com/contact/ our team will check on activating the trial version for migration.

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