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How to REVOKE acces to Jira Work managemant?

Hello everyone,


 I'm having troubles with removing acces from one user. In the attached file No.1 you can see slider that I for unknown reason cannot move.1.png

Here are our projects, all of them are JSM except the "CRM". I need the user to have acces to all JSM projects but not to JWM (CRM) project.



Any help appreciated !

1 answer

1 accepted

4 votes
Answer accepted
Alexis Robert Community Leader Jan 21, 2022

Hi @Petr Jan Homolka , 


the user automatically has a Jira Work Management license because he already has a Jira Service Management license. This is because right now, Atlassian is providing this product that no additional cost for JSM users.


But having a JWM license does not mean that the user has access to any JWM project : there is a difference between having a license, and having access to a project.


The project access management is available in Project Setttings -> People. You will be able to remove or add a user tot access the CRM project here.


Let me know if this helps, 



When I go to project settings->people its empty, which is weird because my collegues are working in this project and everybody can access it. 

Is there some way to restrict who can see the project ?

Thanks in advance. 

John Funk Community Leader Jan 21, 2022

@Petr Jan Homolka - Who does the Permission Scheme has can access it? It might be all logged in users or something like that. 

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We just tweaked a bit the Permission Scheme and its working now! Thank you everyone for any help you provided.

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