Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

How to REVOKE acces to Jira Work managemant?

Hello everyone,

 

 I'm having troubles with removing acces from one user. In the attached file No.1 you can see slider that I for unknown reason cannot move.1.png

Here are our projects, all of them are JSM except the "CRM". I need the user to have acces to all JSM projects but not to JWM (CRM) project.

2.png

 

Any help appreciated !

1 answer

1 accepted

4 votes
Answer accepted
Alexis Robert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 21, 2022

Hi @Petr Jan Homolka , 

 

the user automatically has a Jira Work Management license because he already has a Jira Service Management license. This is because right now, Atlassian is providing this product that no additional cost for JSM users.

 

But having a JWM license does not mean that the user has access to any JWM project : there is a difference between having a license, and having access to a project.

 

The project access management is available in Project Setttings -> People. You will be able to remove or add a user tot access the CRM project here.

 

Let me know if this helps, 

 

--Alexis

When I go to project settings->people its empty, which is weird because my collegues are working in this project and everybody can access it. 

Is there some way to restrict who can see the project ?

Thanks in advance. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 21, 2022

@Petr Jan Homolka - Who does the Permission Scheme has can access it? It might be all logged in users or something like that. 

Like # people like this

We just tweaked a bit the Permission Scheme and its working now! Thank you everyone for any help you provided.

Like # people like this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events