How can I change the Status of multiple Issues at once?

[Phillip K Dunn]

I have 1000+ open requests that date as far back as 2022. I would like to close all of these out.

[Sarp Egemen · Accepted solution]

Hi @Phillip K Dunn 
Yes, you can use the bulk changes feature to do that.

First, filter out the issues using JQL (in your case, by date). Then, click the ellipsis in the top right corner and select the bulk change option.

You can find more details here: https://support.atlassian.com/jira-service-management-cloud/docs/edit-multiple-issues-at-the-same-time/

(It is under JSM docs, but it's all the same for Jira.)

[Trudy Claspill]

Adding to this...

Note that the filtering and Bulk Change functions are limited to retrieving/changing no more than 1000 issues at a time. You would need to run the filter multiple times to update 1000 issues at a time, rerun the filter to get another set of results and update those, and so on.

[shiva kumar Gosul]

@Trudy Claspill I agree, however there is a way we can filter more than 1000 issues. Use the same query Structure and export more than 1000 issues. Let me know if you need more details

[Trudy Claspill]

@shiva kumar Gosul 

Solutions that require use of a third party app need to explicitly mention the third party app needed. @Sarp Egemen 's response does not indicate the need for a third party app.

[shiva kumar Gosul]

Sorry if I understood incorrectly. 

Open issues that are created before 2022 can be filtered out with the help of below query. 

status != Closed AND createdDate <= 2022-12-31