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Custom Request participans gets auto filled

Bodhi Jansen
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September 13, 2023

Dear all,

I am currently in the process of configuring our application procedure in JIRA Service Management.

I intend to utilize the "request participants" field to notify employees that they have been assigned to an application and can access the applicant's resume and input necessary information from there.

We have planned two application dates involving different colleagues. To accommodate this, I've created two custom issue fields where I can specify these colleagues. However, for some reason, my own name keeps getting populated in one of them (1). I have been unable to change this, and it appears to be locked.

Interestingly, in the default "request participants" screen provided by JIRA itself, I can enter other colleagues and accomplish what I intend to do (2).

I'm puzzled as to why it's not possible to select any colleague in the custom field I created using the "request participants" mode (1), while it's possible to do so in the default field provided by JIRA (2).

Best regards,

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Manoj Gangwar
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September 13, 2023

Hi @Bodhi Jansen 

Welcome to the Atlassian Community!! 

It could be happen if there is any Automation rule or a post function applied on the workflow which is copying the value in the field. 

Bodhi Jansen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2023

@Manoj Gangwar 

First, thank you very much for your reply.

There are no automation rules set in the project. Also no post function has been applied in the workflow (as far as i know). How would i check the last? 

Thanks!

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