My company wants to set SLA in in each workflow stage and each ticket.
How I can do it?
Not natively, SLAs are part of Jira Service Management.
You could check out options on the Marketplace though - such as...
I'm not 100% sure these work in JWM, but I would either...
Let us know how it goes!
Ste
Not useful.
Is there any feature in JIRA where we can set the SLA as per the workflow status and as per the assignee?
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Not natively, as I mentioned above.
You could sort of do this with Automation - something like this...
^ It would be quite a bit of work to get right, but it's possible?
Ste
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Let us know how it goes :)
Ste
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Hi Stephen,
Time to SLA App is working now.
Thank you so much for your help.
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Awesome!
If this answer helped you find the solution, could you accept it? That helps others who find this question in future know this can help them too :)
Ste
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